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Business Analyst – Transportation & Logistics
Business Analyst
The Business Analyst serves as the conduit between the customer community, both internal and external customers, and the application development team through which requirements flow. The Business Analyst proactively communicates and collaborates with subject matter experts and the development team to establish the technical vision for a given request or project and analyze tradeoffs between usability and performance needs. Once the technical vision has been established, the Business Analyst develops requirements specifications according to standard templates. To ensure the technical vision has been met, the Business Analyst works with the customer to create accurate and complete test plans and throughout the testing process identifies and documents application deficiencies and recommends solutions.
Essential Job Functions
-You will be expected to gain a thorough understanding of our Transportation Management Software
-Communicate with stakeholders across multiple projects (Development, IT, Clients, Carriers)
Requirements
-Bachelor’s degree, Master’s a plus
-Ability to multi-task in a fast-paced environment
-Ability to learn quickly and adapt to new system functionality
-Ability to interface direct with Clients professionally
-Ability to manage one selves’ workload
-Experience with International & Intermodal Freight Transportation
-Advanced Excel skills
-Knowledge of Enterprise Trucking Industry; Enterprise Supply Chain Software
-Advanced computer skills required
Corporate Sales Associate
LOCATION Mumbai
REPORTING TO Profit Center Head
OBJECTIVE OF THE ROLE
Responsible for generating revenue for all 4 divisions of the company – FTL | PTL | ODC | BONDED WAREHOUSING by bringing in new business from corporate sector and achieve sales targets
Managing relationships with the clients identified as Key Accounts.
KEY RESPONSIBILITIES
- Tapping new clients for providing Logistics business for PAN India.
- Providing solutions to our potential clients in order to strengthen their Supply Chain.
- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation 10. Go the “extra mile” to meet sales quota and facilitate future sales
10. Keep records of calls and sales and record useful information
COMPETENCIES/SKILLS
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection
• High school diploma; BSc/Ba is a plus
Qualification
- Any graduate
Experience
- 5-8 years of work experience
Salary range per month: ₹ 12,000 - ₹ 15,000
Branch Manager - Vapi
Branch Manager- Pune
- Job Role: Branch Manager
- Experience: 5-7 Years
Job Description
- Person will be responsible for Increasing FTL branch booking and delivery Business.
- Business development and new client generation
- Ensures all field logistics operational processes governing the ordering, stocking, disbursement, processing, and shipment of service parts inventory are performed properly.
- Implement, document, and improve processes on information flow, vendor on-boarding, escalation handing and other logistics related activities.
- Familiarity with transport regulations in different states.
- Controls and directs the functions and operations of all logistics personnel in support of Customer Services.
- Monitoring supplier performance, vendor rating, ensuring settlement of creditors accounts & cost reduction in direct & indirect materials.
- Commercial negotiations with transportation vendors and managing a fleet.
- Vendor development for future requirements.
- Streamline and standardize the vendor on-boarding process.
- Monitor and manage the transportation network. Ownership for demand & Supply planning process and making sure the customer receives the order in time.
- Reduce the transit time and contribute to the overall TAT reduction.
- Continuously reduce cost and improve vehicle utilization.
- Schedule deliveries and pick-ups and optimize routes and processes.
Key Skills
- Graduates having 5- 7yrs exp. with very large distribution Fleet / Trucks aggregation/sourcing of different types of vehicles or similar experience in handling huge fleet of Trucks, Route Planning, Pricing Customs, Fleet maintenance etc. Knowledge of FTL logistics management. Ability to handle branch works.
- Experience in working for a logistics company, having direct exposure in outsourcing traffic / fleet department of a logistics / transport company / manufacturing company/ broker office / Truck Sales Organization / Tyre sales companies for a minimum period of 2 Years.
- Exposure to various routes and rates prevailing in the major sectors.
- Excellent oral and written communication skills.
- Proficiency in local languages and fluent in Hindi & English.
- Familiarity with the Truck engagement procedures and processes.
- Basic computer knowledge in tools such as Microsoft Office, Outlook and willing to understand operation of the GPS Tracker device.
Salary range per month: ₹ 30,000 - ₹ 50,000
Branch Manager - Chennai
Branch Manager - Chennai
- Job Role: Branch Manager
- Experience: 5- 7Years
Job Description
- Person will be responsible for Increasing FTL branch booking and delivery Business.
- Business development and new client generation
- Ensures all field logistics operational processes governing the ordering, stocking, disbursement, processing, and shipment of service parts inventory are performed properly.
- Implement, document, and improve processes on information flow, vendor on-boarding, escalation handing and other logistics related activities.
- Familiarity with transport regulations in different states.
- Controls and directs the functions and operations of all logistics personnel in support of Customer Services.
- Monitoring supplier performance, vendor rating, ensuring settlement of creditors accounts & cost reduction in direct & indirect materials.
- Commercial negotiations with transportation vendors and managing a fleet.
- Vendor development for future requirements.
- Streamline and standardize the vendor on-boarding process.
- Monitor and manage the transportation network. Ownership for demand & Supply planning process and making sure the customer receives the order in time.
- Reduce the transit time and contribute to the overall TAT reduction.
- Continuously reduce cost and improve vehicle utilization.
- Schedule deliveries and pick-ups and optimize routes and processes.
Key Skills
- Graduates having 5- 7 yrs exp. with very large distribution Fleet / Trucks aggregation/sourcing of different types of vehicles or similar experience in handling huge fleet of Trucks, Route Planning, Pricing Customs, Fleet maintenance etc. Knowledge of FTL logistics management. Ability to handle branch works.
- Experience in working for a logistics company, having direct exposure in outsourcing traffic / fleet department of a logistics / transport company / manufacturing company/ broker office / Truck Sales Organization / Tyre sales companies for a minimum period of 2 Years.
- Exposure to various routes and rates prevailing in the major sectors.
- Excellent oral and written communication skills.
- Proficiency in local languages and fluent in Hindi & English.
- Familiarity with the Truck engagement procedures and processes.
- Basic computer knowledge in tools such as Microsoft Office, Outlook and willing to understand operation of the GPS Tracker device.
Salary range per month: ₹ 30,000 - ₹ 50,000
Branch Manager - Kolkata
Branch Manager
- Job Role: Branch Manager
- Experience: 5-7 Years
Job Description
- Person will be responsible for Increasing FTL branch booking and delivery Business.
- Business development and new client generation
- Ensures all field logistics operational processes governing the ordering, stocking, disbursement, processing, and shipment of service parts inventory are performed properly.
- Implement, document, and improve processes on information flow, vendor on-boarding, escalation handing and other logistics related activities.
- Familiarity with transport regulations in different states.
- Controls and directs the functions and operations of all logistics personnel in support of Customer Services.
- Monitoring supplier performance, vendor rating, ensuring settlement of creditors accounts & cost reduction in direct & indirect materials.
- Commercial negotiations with transportation vendors and managing a fleet.
- Vendor development for future requirements.
- Streamline and standardize the vendor on-boarding process.
- Monitor and manage the transportation network. Ownership for demand & Supply planning process and making sure the customer receives the order in time.
- Reduce the transit time and contribute to the overall TAT reduction.
- Continuously reduce cost and improve vehicle utilization.
- Schedule deliveries and pick-ups and optimize routes and processes.
Key Skills
- Graduates having 5-7 yrs exp. with very large distribution Fleet / Trucks aggregation/sourcing of different types of vehicles or similar experience in handling huge fleet of Trucks, Route Planning, Pricing Customs, Fleet maintenance etc. Knowledge of FTL logistics management. Ability to handle branch works.
- Experience in working for a logistics company, having direct exposure in outsourcing traffic / fleet department of a logistics / transport company / manufacturing company/ broker office / Truck Sales Organization / Tyre sales companies for a minimum period of 2 Years.
- Exposure to various routes and rates prevailing in the major sectors.
- Excellent oral and written communication skills.
- Proficiency in local languages and fluent in Hindi & English.
- Familiarity with the Truck engagement procedures and processes.
- Basic computer knowledge in tools such as Microsoft Office, Outlook and willing to understand operation of the GPS Tracker device.
Salary range per month: ₹ 30,000 - ₹ 50,000
Branch Manager - Pune
Branch Manager
- Job Role: Branch Manager
- Experience: 5-7 Years
Job Description
- Person will be responsible for Increasing FTL branch booking and delivery Business.
- Business development and new client generation
- Ensures all field logistics operational processes governing the ordering, stocking, disbursement, processing, and shipment of service parts inventory are performed properly.
- Implement, document, and improve processes on information flow, vendor on-boarding, escalation handing and other logistics related activities.
- Familiarity with transport regulations in different states.
- Controls and directs the functions and operations of all logistics personnel in support of Customer Services.
- Monitoring supplier performance, vendor rating, ensuring settlement of creditors accounts & cost reduction in direct & indirect materials.
- Commercial negotiations with transportation vendors and managing a fleet.
- Vendor development for future requirements.
- Streamline and standardize the vendor on-boarding process.
- Monitor and manage the transportation network. Ownership for demand & Supply planning process and making sure the customer receives the order in time.
- Reduce the transit time and contribute to the overall TAT reduction.
- Continuously reduce cost and improve vehicle utilization.
- Schedule deliveries and pick-ups and optimize routes and processes.
Key Skills
- Graduates having 5-7yrs exp. with very large distribution Fleet / Trucks aggregation/sourcing of different types of vehicles or similar experience in handling huge fleet of Trucks, Route Planning, Pricing Customs, Fleet maintenance etc. Knowledge of FTL logistics management. Ability to handle branch works.
- Experience in working for a logistics company, having direct exposure in outsourcing traffic / fleet department of a logistics / transport company / manufacturing company/ broker office / Truck Sales Organization / Tyre sales companies for a minimum period of 2 Years.
- Exposure to various routes and rates prevailing in the major sectors.
- Excellent oral and written communication skills.
- Proficiency in local languages and fluent in Hindi & English.
- Familiarity with the Truck engagement procedures and processes.
- Basic computer knowledge in tools such as Microsoft Office, Outlook and willing to understand operation of the GPS Tracker device.
Salary range per month: ₹ 30,000 - ₹ 50,000
Business Development Executive
Job Purpose:
To achieve exceedingly well sales targets while at the same time maintaining low debts by working with only good paymasters.
Locations – Mumbai / New Delhi CTC – As per Industry Standards + PLI and other Incentives
JOB DESCRIPTION
To generate new business by developing new clients, maintain current client base and through existing clients and to enhance current market share in the assigned territories; Supports in pricing, preparing quotations and customer contracts; Coordinates with related functions on finalizing contracts; Responsible for updating and maintaining all sales contracts into systems available for this purpose.
Job Description
- Selling Process- Ability to align the sales strategies with the overall objectives of the organization.
- Target Achievement - Achieve Billing, Net Margin, Collections targets set as apart of Annual Plan set
- Profitability - Achieving regions profitability targets and increasing the market share through regular sales efforts.
- Customer Strategy -- Ability to develop overall strategies based on customer requirements
- Account Management- New Accounts /New Customer acquisitions
- Cross Sell Achievements - Promoting cross selling of business solutions within CMS
- Up Sell Achievements - Promoting up-selling of business solutions
- Customer Retention - Providing the best customer service and ensuring sustained business from the existing customers
- People Management: Goal setting for the team
- Promoting growth and development for potential people
- Defining and communicating the career growth plan to the team.
JOB REQUIREMENTS EDUCATION
- Bachelors degree or equivalent experience in Freight Sales / Marketing / Supply Chain Solutions.
- MBA Desirable but not compulsory
WORK EXPERIENCE
- 10 ears from the Truck Load Industry i.e. Full Truck Load / Part Load Transportation Minimum 4 years of sales & business development experience handling large customers
COMPETENCIES:
- High energy and results-oriented approach
- Excellent client / management presentation skills
- Ability to work under pressure
- Ability to influence and build relationships at all levels
- An element of diplomacy to navigate the multi-stakeholder environment
- Be able to see "the bigger picture" including an understanding of all stakeholders i.e.customers, employees, outsource partners and network offices
- Drive and resilience, particularly with regard to implementing strategy and managing development & change Proactive self-start .
Branch Manager -Surat
Branch Manager-Surat
- Job Role: Branch Manager
- Experience: 3-5 Years
Job Description
- Person will be responsible for Increasing FTL branch booking and delivery Business.
- Business development and new client generation
- Ensures all field logistics operational processes governing the ordering, stocking, disbursement, processing, and shipment of service parts inventory are performed properly.
- Implement, document, and improve processes on information flow, vendor on-boarding, escalation handing and other logistics related activities.
- Familiarity with transport regulations in different states.
- Controls and directs the functions and operations of all logistics personnel in support of Customer Services.
- Monitoring supplier performance, vendor rating, ensuring settlement of creditors accounts & cost reduction in direct & indirect materials.
- Commercial negotiations with transportation vendors and managing a fleet.
- Vendor development for future requirements.
- Streamline and standardize the vendor on-boarding process.
- Monitor and manage the transportation network. Ownership for demand & Supply planning process and making sure the customer receives the order in time.
- Reduce the transit time and contribute to the overall TAT reduction.
- Continuously reduce cost and improve vehicle utilization.
- Schedule deliveries and pick-ups and optimize routes and processes.
Key Skills
- Graduates having 3-5 yrs exp. with very large distribution Fleet / Trucks aggregation/sourcing of different types of vehicles or similar experience in handling huge fleet of Trucks, Route Planning, Pricing Customs, Fleet maintenance etc. Knowledge of FTL logistics management. Ability to handle branch works.
- Experience in working for a logistics company, having direct exposure in outsourcing traffic / fleet department of a logistics / transport company / manufacturing company/ broker office / Truck Sales Organization / Tyre sales companies for a minimum period of 2 Years.
- Exposure to various routes and rates prevailing in the major sectors.
- Excellent oral and written communication skills.
- Proficiency in local languages and fluent in Hindi & English.
- Familiarity with the Truck engagement procedures and processes.
- Basic computer knowledge in tools such as Microsoft Office, Outlook and willing to understand operation of the GPS Tracker device.
Salary range per month: ₹ 30,000 - ₹ 50,000
Key Account manager
KAM - Manager
OBJECTIVE OF THE ROLE
·Responsible for generating revenue for all 4 divisions of the company – FTL | PTL | ODC | BONDED WAREHOUSING by bringing in new business from corporate sector and achieve sales targets
·Managing relationships with the clients identified as Key Accounts.
KEY RESPONSIBILITIES
New Business Development
·Generating business leads from the existing database, through references, existing clients, etc
·Identify potential prospects and contact them for meetings
·Cold call as appropriate within the market to ensure a robust pipeline of opportunities
·Prospect for potential new clients and turn this into increased business leading it to closure and meet sales targets
· Meet potential clients and the decision makers within the client company
·Research for new Corporate leads on internet, Social/ Professional websites, etc
Contracts & Quotation
·Develop proposals and coordinate with the superiors for the quotation.
·Follow up with the superiors on the business margins and final rates to be proposed to the client.
·Revise the quotation in line with the margins in case of negotiation.
·After the confirmation on final rates with superiors & Client, prepare the contract and send to the client.
·Keeping a track of clients’ contract expiry and pitching for renewals
Key Accounts Management
·Handle the Operations Activity of clients like Anchor/USV/TVS LS which includes the client requirement of transport.
·Understanding the requirement from the client and coordinating with Booking department to arrange & book the vehicle.
·Ensuring that entire process of transportation happens smoothly & seamlessly
Follow up & Coordination
·Collect the consignment details from the client like Pickup location, Destination of consignment, Pickup date, etc.
·Sending the client details to the Booking team for processing the Transaction
·Coordinate with the billing team for the invoices
·Follow up with the DispatchTeam on the status of the transportation
·Ensuring smooth completion of the Client Booking in connection with the Dispatch team
·Follow up for the payments from the client
MIS/Documentation
·Providing the monthly Sales MIS Report to the supervisor
COMPETENCIES / SKILLS
Negotiation Skills
·Persuasiveness
·Analytical Thinking
·MS Office proficiency
·Presentation skills
·Strong Follow up skills & Result Oriented
Relationship & Network Building
Qualification : MBA/ Any Graduate
Work Experience : 5-8 years of work experience