Freight Questions?
We Have Answers.

Best Roadways provides comprehensive freight and logistics solutions:

• Full Truck Load (FTL) — Dedicated vehicles for single-shipper cargo across India
• Part Truck Load (PTL) — Consolidated loads on scheduled routes (e.g., Nhava Sheva ↔ North India daily service)
• Chemical Logistics — Specialised hazmat services across the Gujarat belt (Dahej, Ankleshwar, Vadodara)
• Warehousing & Distribution — Licensed bonded storage at JNPT with WMS integration
• CFS & Container Services — Port operations, container freight stations and dwell management at Nhava Sheva
• Project & ODC Cargo — Heavy, oversized, and specialised equipment movement

FTL (Full Truck Load) is a dedicated freight service where an entire vehicle is reserved for a single shipper's cargo. Best Roadways' FTL benefits include:

• Dedicated vehicle — no intermediate stops or cargo mixing
• Pan-India coverage — 500+ cities across all corridors
• High-cube containerised fleet — specialised for volumetric cargo
• Real-time GPS tracking — monitor your shipment 24/7
• Transparent pricing — no hidden charges
• Flexible scheduling — pick-up and delivery on your timeline

PTL (Part Truck Load) is a cost-effective consolidated freight service for smaller shipments. Best Roadways operates daily PTL services on major corridors:

• Nhava Sheva ↔ North India — Daily scheduled service from JNPT to Delhi NCR, Punjab, Haryana, and beyond
• Mumbai ↔ Gujarat Belt — Daily consolidated loads
• Pan-India Coverage — Network access to 500+ cities
• Committed transit times and no intermediaries
• Weight-based or volumetric billing — whichever is greater
• Safer than LCL for breakage-sensitive cargo

Yes. Best Roadways is a sector leader in chemical logistics across the Gujarat belt (Dahej, Ankleshwar, Vadodara, Jhagadia). We serve virtually every major chemical company in India.

• Full hazmat compliance — PESO certified, e-way bills, GST compliant
• Specialised equipment — Tankers, lined containers, temperature-controlled vehicles
• Expert drivers — Trained in hazmat transport, compliance documentation
• Sector expertise — Understand regulatory requirements and customer needs
• Safe, on-time delivery — 40+ years of chemical movement without incident

Best Roadways operates own bonded warehousing facility at Kalamboli, Nhava Sheva (JNPT). Our warehousing services include:

• 75,000 sq ft bonded complex — Licensed customs duty-deferred storage
• WMS integrated — Real-time inventory tracking and management
• CFS operations — Container freight station and container deconsolidation
• Open yard storage — For breakbulk and project cargo
• Weighbridge & documentation — Automated billing and regulatory compliance
• Port connectivity — Direct integration with JNPT for seamless cargo flow

Best Roadways pricing is transparent and based on the following factors:

• Distance — Cost per km (varies by corridor and vehicle type)
• Weight or Volume — Whichever is greater (applies to PTL services)
• Cargo Type — Standard, chemical, temperature-controlled, oversized
• Vehicle Type — 5-ton, 10-ton, 20-ton, high-cube, tanker, etc.
• Special Requirements — Hazmat certification, equipment rental, insurance
• Corridor & Urgency — Spot rates vs. contract rates; standard vs. express service

Get a quote in 5 minutes: Use our Quick Freight Quote form on the homepage with your route, cargo type, and weight. We'll respond with a competitive rate within 2 hours.

Yes. We offer volume-based contract pricing for shippers with regular freight requirements.

• Annual contracts — Locked rates based on committed monthly volume
• Quarterly contracts — Flexible terms with discounted rates
• Dedicated fleet arrangements — For large-volume shippers on fixed corridors
• Cost optimisation — We'll review your shipping patterns and suggest efficient solutions

Contact our commercial team at mumbai@bestroadways.com or +91-22-4277-7777 to discuss contract options for your business.

No hidden charges. Our pricing is fully transparent. Possible additional charges (clearly stated upfront) may include:

• Hazmat certification fees — For chemical and regulated goods
• Equipment rental — Tankers, high-cube containers, temperature-controlled units
• Insurance premium — Optional cargo insurance
• Detention charges — If vehicle is held for loading/unloading beyond agreed time
• GST & e-way bill — Applicable at prevailing tax rates
• Port handling or warehousing — Separate billing if availing these services

All charges are itemised in your quotation and invoice. No surprises.

All Best Roadways shipments are GPS-tracked in real-time. You can track your freight through multiple channels:

• Online Tracking Portal — Visit tracking.html and enter your shipment reference number and PIN code
• GPS Live Map — See your vehicle's exact location, speed, and ETA
• SMS Updates — Receive pick-up and delivery notifications automatically
• Email Reports — Daily shipment status updates (optional)
• WhatsApp Integration — Get live updates on your WhatsApp (coming soon)
• Customer Support — Call our control room: +91-22-4277-7777

Best Roadways maintains committed transit times across all corridors. If your shipment is delayed:

• We notify you immediately — SMS/email alert with reason and revised ETA
• Root cause analysis — We investigate and communicate the issue
• Compensation policy — Fixed delays (>24 hrs on scheduled routes) may attract compensation per contract terms
• Rerouting options — If possible, we'll reroute to meet your delivery deadline
• Direct escalation — Contact our control room for real-time assistance: +91-22-4277-7777

Yes, delivery address changes are allowed with conditions:

• Before dispatch — Free address change
• After dispatch (before delivery) — Possible, depending on vehicle location and new destination. Additional charges may apply if new location is far from original destination
• On scheduled routes — Limited flexibility; may require rerouting
• Time-sensitive shipments — May not be possible if change affects ETA

Contact our operations team immediately: mumbai@bestroadways.com or +91-22-4277-7777

Best Roadways has been the trusted partner for India's chemical industry for 25+ years. Here's why:

• Sector dominance — Serve virtually every major chemical company in Dahej, Ankleshwar, Vadodara, Jhagadia
• Full PESO certification — Authorised to transport hazardous chemicals per government standards
• Specialised fleet — Tankers, lined containers, pressurised vehicles for every chemical category
• Expert drivers & handlers — Trained in hazmat documentation, safety protocols, emergency response
• Regulatory compliance — GST, e-way bills, transportation licenses, insurance — all in place
• Track record — 40+ years without incident. Zero safety violations.

Best Roadways handles a wide range of chemical types:

• Liquid chemicals — Tanker transport for organic, inorganic, and specialty liquids
• Solid chemicals — Bags, drums, bulk containers
• Hazardous materials — Class 3 (flammable liquids), Class 5 (oxidisers), Class 8 (corrosives), etc.
• Non-hazardous speciality chemicals — Dyes, pigments, additives, polymers
• Temperature-sensitive chemicals — Refrigerated or insulated transport available
• Mixed loads — Consolidated shipments with proper compartmentalisation

Not transported: Explosives, radioactive materials, biological agents (outside our scope).

For specific chemical queries, contact: mumbai@bestroadways.com

Best Roadways handles all compliance documentation. We'll manage:

• e-way bill — Digital invoice for GST compliance
• PESO transport certificate — For hazardous goods (we provide)
• Safety Data Sheet (SDS) — Required for your chemical; we'll verify compliance
• Manifest & shipping papers — Prepared by our team
• Insurance certificate — Standard coverage provided; additional cover available
• Warehouse receipt — If routing through our bonded storage
• GST invoicing — 100% compliant billing

What we need from you: SDS, chemical composition, quantity, pickup/delivery addresses. We'll handle the rest.

Best Roadways operates across India with dominant coverage in key markets:

• 500+ cities across India — Complete pan-India network
• 65+ owned operating hubs — Not just agency partnerships
• Strongest presence:
  • Mumbai & Western India
  • Delhi NCR & North India
  • Gujarat (Chemical Belt)
  • Nhava Sheva (JNPT Port)
• Key lanes: Mumbai–Delhi, Nhava Sheva–North India, Gujarat belt, coastal routes
• Network Map: View routes for detailed coverage

Best Roadways stands out in a crowded market:

• 40+ years of proven track record — Founded 1985. Consistency others can't match.
• Two national awards — Transport Ratna (2015) and Transport Samrat (2018) from AIMTC
• 800+ GPS-tracked own vehicles — Not subcontracted fleets. Real-time visibility.
• Own infrastructure — Bonded warehouse at JNPT, port terminal, truck depot in all major hubs
• Sector expertise — Chemical logistics leader, FMCG specialist, port operations expert
• Relationship-driven — Personal attention from senior team, not just a transporter
• Transparent pricing — No hidden charges. What you quote is what you pay.
• Technology-enabled — GPS Control Tower, AI inquiry management, CRM automation (2024)
• Green logistics option — CNG fleet available, carbon-neutral shipping certified

Multiple ways to connect with us:

• 📞 Phone: +91-22-4277-7777 (9:00 AM – 6:00 PM, Mon–Fri)
• 📧 Email: mumbai@bestroadways.com (Response within 2 hours)
• 💬 WhatsApp: 💬 WhatsApp Quick updates and casual inquiries
• 🌐 Website: bestroadways — Live chat available (planned)
• 📍 Visit us: Registered office — Andheri East, Mumbai
• Get Free Quote: Fill form on LINK we'll call within 2 hours

For critical or urgent shipments, call our control room directly. We have a live team ready to assist.

Yes. Best Roadways provides cargo insurance options:

• Standard cover — Limited cover included (as per terms). Covers damage from accidents, natural disasters
• Full coverage — Optional enhanced insurance available (additional premium)
• Claim process — Simple, transparent. We assist with documentation
• Chemical cargo — Special hazmat insurance available (required for hazardous goods)
• High-value shipments — Custom insurance quotes available

Note: Damage due to improper packing, inadequate documentation, or shipper negligence is excluded. Standard care includes weather protection, restraint, and professional handling.

Best Roadways handles shipments of any size:

• Minimum for FTL: No minimum. Single box to full truckload welcome.
• Minimum for PTL: No fixed minimum, but cost-effective typically for 500 kg+ shipments
• Less-than-minimal shipments: May consolidate with scheduled PTL services (longer transit)
• Volumetric vs. weight: PTL pricing uses whichever is greater (e.g., light but bulky cargo)

Pro tip: For very small shipments, ask about next scheduled PTL on your corridor — you may get better rates by consolidating.