FAQ

Best Roadways Limited extends its services to all 29 states and 4 Union Territories of India.
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We cater to various industry verticals.
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Best Roadways owns the largest number of 32’ Containerized Trucks in India. Apart from that, we have owned fleet of all kinds of vehicles right from Tata Ace to Volvo pullers. Complete list of fleet can be found here (hyper link the ‘’here” and redirect to a pdf file download page)

We work with a whole spectrum of end users – from small partnership firms to the nation’s largest PSUs, private conglomerates, SMEs, to exporters, importers, CHAs and freight forwarders.
The nation’s largest PSUs, private conglomerates, SMEs, to exporters, importers, CHAs and freight forwarders.

We specialize in customized solutions for time-bound deliveries, through our flagship 36 Hours Express Service for the EXIM Industry.
In addition, we also specialize in ODC cargo movement on a pan India level catering to Transformer Manufacturing industry, where each piece of consignment weighs in excess of 200 tons. These consignments are lifted and moved through our own hydraulic axles and pullers.

Best Roadways Limited has been in the business of road transportation for the last 30 years and in warehousing for the last 20 years.

The application of cutting-edge technology is one of our core competencies. We use GPS and the industry’s best routing and tracking software for full transparency via our web portal. we can even customize and integrate our systems with yours, enabling seamless information flow. We also use Microsoft Dynamics CRM for seamless customer experience.

A team of 15 Tracking Specialists monitor the movement of our trucks in real time, so we always know the location of your packages, and we give you full visibility to your routes and deliveries through our own Tracking App. If we experience an unexpected delay, we ensure that you are given advance notice. Through SMS and Email.

Our Operations Control Center is manned around the clock, year round. This is not simply a person on call at their home or some other location; it’s our dispatch professionals at your service in our Central Control Center in JNPT and one in Delhi, 24 hours per day. Not many companies can make that promise. Customer Service Number – 8080 44 55 77

We are a permanent member of the Bombay Goods Transport Association, Hydraulic Trailer Owners’ Association and All India Motor Transport Congress. We are an already approved transporter by the Indian Bankers’ Association under code number BYB 561. We are also ISO 9001:2008, ISO 14001:2004 & ISO 18001:2007 certified (Hyperlink to Quality Standards)

We currently employ about 1500 people under pay roll and over 1500 employees under contract.

We are a logistics company dedicated to offering personalized delivery solutions to each client, so we never club shipments unless we’ve made prior arrangements with our customers to do so. In case of part load consignments, the clients which are working with us are privy to the business model.

We have a proven, rigorous screening process that includes thorough background checks based on individual customer requirements, to ensure we have the most qualified and capable drivers handling your time-critical shipments.
We have an internal training and development curriculum in order to identify and train attitudinally correct drivers.
We have a proven, rigorous screening process that includes thorough background checks based on individual customer requirements, to ensure we have the most qualified and capable drivers handling your time-critical shipments.

Our pricing is unique for each account, based on the specific volume and routes serviced.